We offer a 100% money-back guarantee for first-time purchases within 3 days of payment.

If you feel Kalg.ai is not the right fit for you, you may request a full refund within 3 calendar days from the date of your initial payment, and we will process it without unnecessary hassle.

This policy applies only to your first purchase of a Kalg.ai program and is intended to give new users a risk-free opportunity to try the service.

You are eligible for a refund if:

1. this is your first purchase on Kalg.ai;

2. your request is submitted within 3 days of payment; and

3. we are able to verify your transaction details.

Refunds are generally not available for:

1. repeat purchases;

2. renewal charges after the first purchase;

3. requests made after the 3-day refund window;

4. cases involving abuse, misuse, or fraudulent activity.

To request a refund, please contact us within the 3-day refund window and include enough information for us to verify your payment.

Please include:

1. full name used at purchase;

2. email address or phone number associated with your account;

3. payment date;

4. payment method; and

5. proof of payment or transaction reference, if available.

Email: hey@kalg.ai

Or Whatsapp:

+62-812-3488-3126

Once your request is received and verified, we will review it and process the refund accordingly. Refund timing may vary depending on your payment provider or bank.

If you believe you were charged incorrectly, please contact us first so we can help resolve the issue promptly.

Submitting a chargeback or payment dispute without first contacting us may delay the resolution process and may result in temporary suspension of access while the matter is under review.

We may update this Refund and Cancellation Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.